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Flash Point
Customer Support

Website Support Agent

Answers website visitor questions based on your company information and services.

Quick Facts

Category
Customer Support
Starting Price
120 JOD
Setup Time
2–3 days
Language
Arabic / English
Platform
Website Widget
Approval Mode
On request

Features included

6

The Problem It Solves

Visitors leave when their questions go unanswered, and your team can’t reply instantly around the clock.

What This Agent Does

An always-on website assistant trained on your company information, services, and FAQs. It answers visitor questions instantly, qualifies interest, and routes complex requests to your team.

What Flash Point Delivers

Everything below is set up and configured for you as part of the service.

  • Answers based on your company info
  • Trained on your services and FAQs
  • 24/7 instant responses
  • Bilingual support
  • Lead capture and routing
  • Custom brand styling

How It Works

  1. 1

    Provide your company information and FAQs

  2. 2

    We train the agent on your content

  3. 3

    Embed the widget on your website

  4. 4

    Visitors get instant, accurate answers

Setup Notes & Requirements

You provide your company information, services, and FAQs, plus access to embed the widget. The agent answers from the material you share — not guesses — so answer quality reflects the content you provide.

FAQ

How does it know my business?

We train it on your company information, services, and FAQs.

Can it capture leads?

Yes, it can collect and route leads to your team.

Is it bilingual?

Yes, Arabic and English are both supported.

Pricing

Simple, transparent pricing

Basic Setup

120 JODone-time

Trained assistant embedded on your site.

  • Knowledge training
  • Website widget
  • Bilingual answers
Recommended

Pro + Management

30 JODper month

Ongoing knowledge updates and tuning.

  • Content updates
  • Lead routing
  • Priority support

Custom Version

Request Quote

CRM-connected support with advanced workflows.

  • CRM integration
  • Ticket handoff
  • Multi-language

Ready to automate with the Website Support Agent?

No payment is taken now — we confirm scope and start onboarding. Have a question first? Just ask.